Shipping and Delivery Policy:
How soon will my order reach me?
We try to ship products within 48 hours of placing the order. The time taken to deliver the products to you depends on the location of delivery.
Typically, metro cities will receive the products within 3-5 days of shipping the product and non-metros will receive the product in 7- 10 days of shipping.
How reliable are your delivery services?
We have partnered with the best services in the market like FedEx, Delhivery, Xpressbees for the delivery of our products to you. We primarily ship out through FedEx surface mode or air for your delivery.
Why are my products arriving in multiple shipments?
We ship from multiple locations in the country. This is the reason your order might reach you in multiple parts.
Do you charge for shipping?
Yes, we charge a nominal fee based on the total weight of your order. All orders above Rs 2000 are eligible for free shipping.
How will I know if my order has been shipped?
You will receive a notification from us with the tracking details once the shipment has been booked. You can track your order until it reaches you safely.
What do I do if I have a special request pertaining to my order?
We love special requests. Just drop us a note at firstname.lastname@example.org or Whatsapp us at +91 8700185816 or just a chat at our chat window on the website.
Do you ship internationally?
Yes we do! Write to us at email@example.com or Whatsapp us at +91 8700185816 or just a chat at our chat window on the website. This helps us get you the best shipping rates possible to your location. Free shipping is not applicable to international orders.
How long does it take for my international order to reach me?
It typically reaches the destination in 10-15 days after shipping. Any customs related delay or costs are to be borne by the customer.
Do you offer COD?
Yes! COD is available for orders - the COD limits set are subject to change. You will see the limits displayed at check out.