As the 2nd wave of Covid-19 intensifies, deliveries and pick ups are getting delayed across the board.
- We are closely following government announcements coming in from different parts of the country.
- We are initiating updates to customers on a case-case basis by email.
- We work almost exclusively with Delhivery as our logistics partner. They have committed to getting their on-ground personnel tested as per government regulations.
- All the brands we work with already have Covid protocols in place at their warehouse and offices.
- We are committed to getting your products safely to you. You can reach out at any time to care@thenestery.in - it is the easiest way of reaching out to us and we respond to every email.
TL,DR: Important Takeaways:
- We are accepting & shipping orders now
- We are following guidelines issued by MoHA & MoHFW & state governments.
- Delivery timelines will be delayed – expect order delivery time to be ~10-15 days
- We will not be able to accept any returns/exchanges for orders placed from 14th April 2021 onward, given the current COVID-19 pandemic.
- We are disabling COD keeping your safety in mind
Update 1:
Delhi: We are accepting orders. Orders originating from Delhi will be delayed. Delivery into Delhi is not impacted as of now
Maharashtra: Although Maharashtra is in lockdown, there is minimum disruption of supply chain for courier services. We are watching the situation closely and will be updating here.
WE ARE PROCESSING ALL PENDING ORDERS BASED ON LOCKDOWN RESTRICTIONS IN THE SHIPPING PINCODE.
WE WILL KEEP YOU INFORMED BY EMAIL/WHATSAPP ABOUT YOUR ORDER.
